Alienware Touchpad Scroll Not Working Fix

Having trouble with your Alienware touchpad scroll not working? Here are some fixes to help you resolve the issue.

Identifying the Problem

To identify the problem with your Alienware touchpad scroll not working, start by checking if the touchpad is enabled in the settings. Go to Control Panel and navigate to Mouse settings. Ensure that the touchpad is not disabled. Next, update the touchpad driver by going to the Dell website and downloading the latest driver for your operating system.

If the issue persists, try restarting your computer or adjusting the touchpad settings. If all else fails, contact Dell support for further assistance.

Initial Steps for Troubleshooting

Alienware touchpad settings menu.

  1. Check for Updates:
    • Go to the Device Manager by pressing Windows key + X.
    • Look for the Touchpad Driver under Mice and other pointing devices.
    • Right-click on the driver and select Update Driver.
  2. Restart the Touchpad:
    • Press Fn + F9 to toggle the touchpad on or off.
    • Restart your computer and check if the touchpad scroll is working.
  3. Adjust Touchpad Settings:
    • Go to Settings and click on Devices.
    • Select Touchpad and adjust the scrolling settings as needed.

Advanced Solutions

If your Alienware touchpad scroll is not working, try updating the touchpad driver first. Go to Device Manager, locate the touchpad driver, right-click and select “Update driver. ” If that doesn’t work, try reinstalling the driver. Right-click on the driver again, select “Uninstall device,” then restart your computer to automatically reinstall the driver.

If the issue persists, contact Alienware customer support for further assistance.

Preventative Measures and Additional Tips

Preventative Measures Additional Tips
1. Ensure touchpad drivers are up to date. 1. Check for any physical obstructions on the touchpad surface.
2. Adjust touchpad settings in the control panel. 2. Restart your computer to see if the issue resolves itself.
3. Clean the touchpad surface with a soft, dry cloth. 3. Try using an external mouse to see if the issue is with the touchpad itself.
4. Disable and re-enable the touchpad in device manager. 4. Contact Alienware support for further assistance if the issue persists.

F.A.Qs

Why is my laptop touchpad not scrolling with two fingers?

Your laptop touchpad may not be scrolling with two fingers because the feature is not enabled. To resolve this issue, go to your laptop’s settings and ensure that the “Drag two fingers to scroll” option is checked under the Touchpad settings.

Why is my Dell two-finger scroll not working?

Your Dell two-finger scroll may not be working due to settings not being enabled, outdated touchpad drivers, changes made to touchpad settings, hardware issues, or unsupported apps.

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