Solutions for Emails Stuck in Outbox Issue

Are you frustrated with emails getting stuck in your outbox? It can be a common issue, but there are solutions to help resolve it.

Causes of Stuck Outlook Emails

There can be various reasons why your emails get stuck in the Outbox of Microsoft Outlook. Understanding these causes can help you troubleshoot and resolve the issue effectively. Here are some common causes:

1. Large Attachments: Emails with large attachments, such as images or documents, can take longer to send. If the attachment size exceeds the maximum limit set by your email provider, it may get stuck in the Outbox. Consider compressing the attachment or using a file-sharing service instead.

2. Slow or Unstable Internet Connection: A weak or unreliable internet connection can interrupt the email sending process, causing it to get stuck in the Outbox. Ensure that you have a stable internet connection before sending emails.

3. Outdated Outlook Version: Using an outdated version of Microsoft Outlook can lead to compatibility issues and may cause emails to get stuck in the Outbox. Make sure that you have the latest version of Outlook installed to avoid such problems.

4. Corrupted Outlook Data File: If your Outlook data file (PST) is corrupted, it can affect the email sending process. Try repairing the data file using the built-in repair tool in Outlook or seek professional assistance to fix any corruption issues.

5. Conflicting Add-ins: Third-party add-ins installed in Outlook can sometimes conflict with the email sending process, leading to stuck emails. Disable any recently installed add-ins and check if the issue persists. If the problem is resolved, consider reinstalling the add-ins one by one to identify the problematic one.

6. Full Outbox Folder: If your Outbox folder is full, it can prevent new emails from being sent. Delete any unnecessary or old emails from the Outbox to make room for new ones.

7. Firewall or Antivirus Settings: Overly strict firewall or antivirus settings can interfere with the email sending process and result in stuck emails. Temporarily disable your firewall or antivirus program and check if the emails get sent successfully. If they do, adjust the settings of your security software accordingly.

8. Other Factors: There can be other factors contributing to stuck Outlook emails, such as server issues, incorrect email account settings, or conflicts with other programs running on your computer. Troubleshooting these issues may require advanced technical knowledge or assistance from your IT department.

Remember to save your unsent email as a draft before attempting any troubleshooting steps. This way, you can easily resume the sending process after resolving the issue.

If you continue to experience problems with stuck Outlook emails, consider reaching out to Microsoft support for further assistance. They can provide specific guidance based on your Outlook version and setup.

Immediate Solutions for Outbox Issues

  • Step 1: Restart the Email Client:

    • Close the email client program completely.
    • Reopen the email client and check if the outbox issue is resolved.
  • Step 2: Check Internet Connection:

    • Ensure that your device is connected to a stable internet connection.
    • If the connection is weak or unstable, try switching to a different network or reconnecting to the current network.
  • Step 3: Disable Antivirus or Firewall:

    • Temporarily disable your antivirus software or firewall.
    • Attempt to send the email again to check if the outbox issue persists.
  • Step 4: Clear Outbox Folder:

    • Open your email client and locate the outbox folder.
    • Delete all emails present in the outbox folder.
    • Restart the email client and try sending a new email to see if it gets stuck in the outbox again.
  • Step 5: Disable Add-ins:

    • Access the settings or preferences menu of your email client.
    • Find the add-ins or plugins section.
    • Disable any unnecessary or suspicious add-ins.
    • Restart the email client and check if the outbox issue is resolved.
  • Step 6: Repair or Reinstall the Email Client:

    • Close the email client program.
    • Access the control panel on your computer.
    • Find the email client in the list of installed programs.
    • Select the email client and choose the option to repair or uninstall.
    • If repairing, follow the on-screen instructions to complete the process.
    • If uninstalling, download the latest version of the email client from the official website and reinstall.
    • Open the email client and see if the outbox issue has been resolved.
  • Step 7: Contact Email Provider or IT Support:

    • If none of the above steps have resolved the outbox issue, reach out to your email provider’s customer support.
    • Explain the problem in detail and follow their guidance to fix the issue.
    • If you are using an email client in a corporate environment, contact your IT support for assistance.

Advanced Troubleshooting Techniques

Troubleshooting toolbox

First, check your internet connection to ensure you are online. If you are offline, your emails will not be able to send.

Next, if you are using, try refreshing the page or signing out and signing back in. Sometimes, this can help resolve any temporary issues with the email server.

If the problem persists, you can try using Task Manager on Windows to force close the email program. To do this, press Control-Alt-Delete and select Task Manager. Then, locate the email program in the list of processes and select “End Task” to close it.

Once you have closed the email program, open it again and try sending the email. This can often resolve any temporary glitches that were causing the emails to get stuck in the outbox.

If the above steps do not work, you can try double-clicking on the email in the outbox to open it in a separate window. From there, you can make any necessary edits or changes to the email and then try sending it again.

If none of these steps work, you may need to check your email settings. Look for any settings that may be preventing the emails from being sent, such as incorrect server settings or authentication issues.

It is also important to note that sometimes emails with large attachments or large amounts of text can take longer to send. If you are sending a large email, you may need to be patient and allow it some time to send.

If you are still experiencing issues, you can try restarting your computer. This can help clear any temporary issues that may be causing the emails to get stuck.

Ensuring Email Safety and Security

Tips for Email Safety and Security
Use strong, unique passwords for your email accounts.
Enable two-factor authentication for an extra layer of security.
Be cautious of phishing emails and avoid clicking on suspicious links or downloading attachments from unknown senders.
Regularly update your email client and operating system to patch any security vulnerabilities.
Encrypt sensitive information in your emails to prevent unauthorized access.
Use a reputable antivirus program to scan for and remove any malware from your email attachments.
Be mindful of public Wi-Fi networks and consider using a virtual private network (VPN) when accessing your email on the go.


How do I fix Outlook not sending emails?

To fix Outlook not sending emails, you can try the following steps:
– Check if Outlook is offline and switch it to online mode.
– Verify that you have a stable internet connection.
– Close and reopen Outlook to refresh the program.
– Attempt to repair Outlook or your profile if the issue persists.

Why are my emails gone from my outbox in Outlook?

Your emails may be missing from your outbox in Outlook due to several reasons. First, check the Sent Items folder to see if the emails were successfully sent. Additionally, you can try repairing Outlook data files and examining the Deleted Items folder. Another possibility is that the Delayed Send feature is turned on, so disable it if necessary. Lastly, check server-side folders to ensure the emails are not stored there.

Will emails in outbox eventually send?

Will emails in outbox eventually send?

Yes, emails in the outbox will eventually be sent. The outbox serves as a temporary storage for outgoing messages before they are officially delivered.

Why are my emails stuck in outbox and not sending?

Your emails may be stuck in the outbox and not sending due to reasons like a poor internet connection, incorrect server settings, or large attachments. Troubleshooting these issues can help resolve the problem and get your emails to send successfully.

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