In this article, I will provide troubleshooting tips to help fix a non-working Acer touchpad.
Re-enable Your Touchpad
To re-enable your touchpad on your Acer laptop, first make sure the touchpad is not disabled. Press the Fn key and the function key that has a touchpad icon simultaneously. If that doesn’t work, go to the Control Panel on your Windows operating system. Click on “Hardware and Sound” then “Device Manager. ” Look for “Mice and other pointing devices” and right-click on your touchpad. Select “Enable” from the dropdown menu.
If your touchpad still isn’t working, you may need to update the device driver. Go to the Acer website and download the latest driver for your touchpad model. Install the driver and restart your computer to apply the changes. Your touchpad should now be working properly.
Update or Reinstall Touchpad Drivers
1. Press the Windows key + X and click on Device Manager.
2. Expand the Mice and other pointing devices section.
3. Right-click on your touchpad device and select Update driver.
4. Choose Search automatically for updated driver software.
5. If that doesn’t work, go back to the Device Manager, right-click on the touchpad device, and select Uninstall device.
6. Restart your computer to reinstall the touchpad driver automatically.
If the touchpad still isn’t working, consider downloading the latest driver from the Acer website and installing it manually.
Check BIOS for Issues
| BIOS Issue | Possible Causes | Solution |
|---|---|---|
| Outdated BIOS version | Improper installation or update, compatibility issues | Update BIOS to the latest version from Acer’s official website |
| BIOS settings misconfiguration | Changes made by user, software conflicts | Reset BIOS settings to default or consult Acer support for assistance |
Restore Windows to an Earlier State
To restore your Windows to an earlier state and potentially fix the Acer touchpad not working issue, follow these steps. First, press the Windows key + R to open the Run dialog box. Then type in rstrui. exe and hit Enter.
This will open the System Restore window. Next, click on Next and select a restore point from before the touchpad issue started. Follow the on-screen instructions to complete the restoration process. Once done, restart your computer and check if the touchpad is now working properly.
System restore can help undo any recent changes that may have caused the touchpad problem.
Use Shortcut Keys or Control Panel
To fix your Acer touchpad not working, you can try using shortcut keys or accessing the Control Panel. First, try pressing Fn + F7 to toggle the touchpad on and off. If that doesn’t work, go to the Control Panel in your Windows operating system. Look for the Mouse settings and make sure the touchpad is enabled. If it’s still not working, try updating your touchpad device driver. Go to the Device Manager, find the touchpad under Pointing devices, right-click, and select Update driver.
Reboot your laptop and see if the touchpad is now working properly.
Change Touchpad Settings in BIOS
To change touchpad settings in BIOS on your Acer laptop, you will need to access the BIOS menu during startup. First, restart your computer and press the appropriate key to enter the BIOS setup (usually F2 or Del). Navigate to the “Advanced” tab using the arrow keys on your computer keyboard. Look for the “Touchpad” or “Pointing Device” option and press Enter. Here, you can enable or disable the touchpad, adjust sensitivity, and customize other settings.
Once you have made your desired changes, press F10 to save and exit the BIOS. Restart your computer to apply the new touchpad settings.
Resolve Application and Driver Conflicts
To resolve application and driver conflicts causing the Acer touchpad not to work, first, restart your laptop. If that doesn’t fix the issue, update your touchpad driver through Device Manager in Windows. Make sure to reboot your system after updating the driver. If the touchpad still isn’t working, try checking for any third-party applications that may be causing conflicts.
You can do this by booting your computer in Safe Mode. Additionally, disable any unnecessary startup programs using the Task Manager.
Consider Using an External Mouse
Consider using an external mouse as an alternative if your Acer touchpad is not working. Sometimes, the touchpad may have issues that cannot be immediately resolved. Plug in an external mouse to continue using your laptop without interruption. This can be a quick fix while you troubleshoot the touchpad issue. Additionally, using an external mouse can provide a more comfortable and efficient user experience, especially for tasks that require precision.
Make sure the external mouse is compatible with your Acer laptop and that it is properly connected. Check for any driver updates or software conflicts that may be causing the touchpad to malfunction. If the touchpad continues to not work, consider seeking professional assistance or contacting Acer support for further troubleshooting.
Seek Professional Repair Services
If troubleshooting tips have not resolved the issue of your Acer touchpad not working, it may be time to seek professional repair services. An expert technician can diagnose the problem and provide a solution to get your touchpad back in working order. Look for authorized Acer service centers or reputable computer repair shops in your area. Do not attempt to fix the touchpad yourself if you are not familiar with computer hardware. Trusting a professional ensures that the repair is done correctly and prevents any further damage to your device.
In the meantime, you can use an external mouse as a temporary workaround until the touchpad is fixed.
FAQ
Why my Acer laptop touchpad is not working?
Your Acer laptop touchpad may not be working due to a few reasons. Restarting your computer, resetting BIOS or UEFI to default settings, and reinstalling touchpad drivers may help resolve the issue.
How do I fix an unresponsive touchpad?
To fix an unresponsive touchpad, you can start by restarting your system. Additionally, check for dirt, disconnect any Bluetooth devices, double check your wireless connections, enable the touchpad, and update your laptop drivers.
Why is my cursor not working on my Acer laptop?
Your cursor may not be working on your Acer laptop due to a variety of reasons such as touchpad issues, outdated drivers, software conflicts, or malware. To fix the problem, try disabling and re-enabling your touchpad, updating Windows, checking for driver-related problems, resolving software conflicts, and running antivirus scans to remove any malware.
