How to Fix Word 2010 Not Responding When Printing

Having trouble with Word 2010 not responding when trying to print? Let’s explore some solutions to fix this issue.

Check Connections and Reboot

Check Connections: Make sure your printer is properly connected to your computer and turned on. Check the cables and wireless connection to ensure they are secure and working correctly.

Reboot: Restart your computer and printer to refresh the connection between the two devices. Sometimes a simple reboot can fix the issue of Word 2010 not responding when printing.

If the problem persists, try updating your printer driver and checking for any software updates for Word 2010. Troubleshooting any error messages or issues that may be causing the printing problem can also help resolve the issue.

Update Printer and Word Software

To fix Word 2010 not responding when printing, start by updating your printer and Word software. Make sure both are running the latest versions to avoid any compatibility issues.

Check for updates: Go to the manufacturer’s website for your printer and Microsoft’s website for Word to download any available updates.

Printer driver: Ensure you have the correct printer driver installed for your device. You can find and install the latest driver from the manufacturer’s website.

Restart: After updating, restart both your computer and printer to apply the changes. This can help resolve any temporary glitches causing Word to not respond when printing.

Disable Background Printing

  • Open Microsoft Word 2010
  • Navigate to the File menu
  • Click on Options
  • Select the Advanced tab
  • Scroll down to the Print section
  • Uncheck the box next to Background printing
  • Click OK to save the changes

Try Printing Different Files

If trying to print different files does not resolve the problem, you may need to troubleshoot further. Consider checking if your printer is properly connected and set as the default printer in your Control Panel settings. Ensure that the printer is turned on, connected to your computer, and has enough paper and ink.

Additionally, check if there are any pending print jobs in the print queue that could be causing Word 2010 to become unresponsive. Open the print queue in the Control Panel and cancel any pending print jobs. This may help resolve the issue and allow you to print successfully.

Troubleshoot and Reinstall Printer

To troubleshoot and reinstall your printer in order to fix Word 2010 not responding when printing, follow these steps:

1. Check Printer Connection: Ensure that your printer is properly connected to your computer and turned on.

2. Restart Printer: Turn off your printer, wait a few seconds, and then turn it back on to see if that resolves the issue.

3. Reinstall Printer: Go to Control Panel, then Devices and Printers, right-click on your printer, and select Remove device. Then, reinstall the printer by clicking on Add a printer and following the on-screen instructions.

4. Update Printer Driver: Go to Device Manager, find your printer, right-click on it, and select Update driver. Follow the prompts to update the driver.

Convert to PDF Before Printing

PDF conversion icon

To fix Word 2010 not responding when printing, convert your document to PDF before printing. This can help resolve any formatting or compatibility issues that may be causing the problem. Simply go to File, then Save As, and select PDF as the file format.

Once the document is in PDF format, try printing it again to see if the issue is resolved. If Word is still not responding, you may need to troubleshoot further by checking your printer settings or updating your printer drivers.

In some cases, printing directly from Word may cause the program to freeze or become unresponsive. By converting to PDF first, you can bypass these potential issues and ensure a smooth printing process.


Why does it say not responding when I try to print?

It says “not responding” when trying to print because the correct paper may not be loaded properly, cables may be damaged or disconnected, or there may be a paper jam in the printer. Fixing these issues can help resolve the problem.

Why does Word keep freezing when I try to print?

Word keeps freezing when you try to print because there may be compatibility issues with the default printer connected to your Windows 10 PC. Try using a different printer to resolve the issue.

Why does Microsoft Word 2010 keep freezing and not responding?

Microsoft Word 2010 keeps freezing and not responding due to various factors such as system updates, overloaded programs, and add-ins. To resolve this issue, try checking for updates, closing unnecessary programs, repairing Office installation, disabling add-ins, and clearing temporary files.

Why does Microsoft Word keep saying not responding?

Microsoft Word may keep saying “not responding” due to reasons such as server timeouts, damaged program files, or incompatible add-ins.

Was this article helpful?