Having trouble accessing Hotmail due to recent browser issues? Here are some fixes to help you get back online.
Check Internet Connection
- Restart your modem and router:
- Unplug both your modem and router from the power source.
- Wait for 30 seconds before plugging them back in.
- Check if your internet connection has been restored.
- Connect to a different network:
- If you are using a Wi-Fi connection, try connecting to a different network to see if the issue is with your current network.
- You can also try using an Ethernet cable to connect directly to your modem to rule out any Wi-Fi issues.
- Run a speed test:
- Visit a website that offers internet speed tests, such as speedtest.net.
- Run the test to check if your internet connection speed is within the expected range.
- If your speed is significantly lower than usual, contact your internet service provider for assistance.
Update Outlook or Browser
If you are experiencing issues with Hotmail not opening in your browser, it may be due to compatibility issues with your browser or outdated software. To fix this problem, make sure to update your Outlook or browser to the latest version.
Update your browser: If you are using Google Chrome, click on the three dots in the top right corner of the browser window. Select “Help” and then “About Google Chrome” to check for and install any available updates.
Update Outlook: If you are using Microsoft Outlook, open the program and click on “File” in the top left corner. Select “Office Account” and then “Update Options” to check for and install any available updates.
If updating your software does not resolve the issue, try clearing your browser cache and cookies. This can help to refresh your browser and solve any temporary issues that may be causing Hotmail not to open properly.
Additionally, make sure that you are entering the correct email address and password when trying to log in to your Hotmail account. If you have forgotten your password, you can reset it through the “Forgot password” link on the login page.
Repair or Remove Corrupted Emails
| Action | |
|---|---|
| Email 1 | Repair |
| Email 2 | Remove |
| Email 3 | Repair |
Clear App Cache or Browser Cache
If Hotmail is not opening on your browser, one potential fix is to clear the app cache or browser cache.
To clear the cache on your browser, open your browser settings and navigate to the option to clear browsing data. Select the option to clear cache or temporary files and cookies. This will remove any stored data that could be causing issues with accessing Hotmail.
If you are using the Hotmail app on a mobile device, you can clear the app cache by going to the settings menu on your device. Look for the option to manage apps, then find the Hotmail app and select the option to clear the cache. This will remove any temporary data stored by the app that could be causing problems.
After clearing the cache on your browser or app, try accessing Hotmail again to see if the issue has been resolved. If not, you may need to try other troubleshooting steps to fix the problem.
Check and Update Third-Party Apps
To ensure that third-party apps are not causing issues with Hotmail not opening in your browser, you should regularly check for updates. Outdated apps may not be compatible with the latest browser versions, leading to login or loading problems.
Check for updates: Open the app store on your device and look for any pending updates for third-party apps that you use to access Hotmail. Updating these apps may resolve any compatibility issues causing Hotmail not to open.
If you are using Hotmail on a computer, check for updates for your web browser. Make sure you are using the latest version to ensure smooth functionality.
Update third-party apps: Once you have identified any outdated apps, proceed to update them to the latest version available. This can help resolve any issues that may be preventing Hotmail from opening properly.
By regularly checking and updating third-party apps, you can ensure that Hotmail functions correctly in your browser without any unexpected issues. This simple step can help you avoid login problems and ensure a seamless email experience.
Reset or Recover Account Password
If you are having trouble accessing your Hotmail account due to a forgotten password, you can easily reset or recover it. Here are the steps to do so:
1. Visit the Hotmail login page and click on the “Forgot password?” link.
2. Enter your email address and follow the prompts to verify your identity.
3. You may be asked to answer security questions, enter a verification code sent to your phone or email, or provide other forms of verification.
If you are still unable to reset or recover your password, you can contact Hotmail customer support for further assistance.
Reinstall or Add Account Again
If you’re experiencing issues with Hotmail not opening in your browser, one quick fix you can try is reinstalling or adding your account again. This can help refresh the connection and resolve any potential login problems.
To reinstall your Hotmail account, first sign out of your current account. Then, delete the account from your browser settings. After that, re-add the account by entering your login credentials and following the on-screen instructions.
If you’re using a mobile device, such as an iPhone or Android, you can also try removing and re-adding your Hotmail account in the email app settings. This can help refresh the connection and resolve any login issues you may be experiencing.
By reinstalling or adding your Hotmail account again, you can potentially resolve any recent browser issues that may be preventing you from accessing your emails. If the problem persists, you may want to consider contacting Microsoft support for further assistance.
Use a VPN or Check for Software Updates
If you are having trouble opening Hotmail in your web browser, one potential fix is to use a VPN to bypass any regional restrictions or network issues that may be causing the problem. By connecting to a VPN server in a different location, you can access Hotmail with a different IP address and potentially resolve the issue.
Another solution to consider is checking for software updates on your device. Outdated software can sometimes cause compatibility issues with websites like Hotmail. Make sure your web browser, operating system, and any relevant applications are up to date to ensure smooth functionality.
It is also a good idea to clear your browser’s cache and cookies to eliminate any temporary data that may be causing conflicts with Hotmail. This can help refresh your browser and improve its performance when accessing the website.
If you are still experiencing issues with Hotmail not opening, you may want to try accessing it from a different device or network to see if the problem is localized to a specific device or connection. Additionally, reaching out to Microsoft support for further assistance may be necessary if the problem persists.
F.A.Q.
Why will my Hotmail not open?
Your Hotmail may not be opening due to corrupted cache files in the app. Try clearing the Hotmail app cache to resolve this issue.
Is there a problem with Hotmail today?
There are no current issues with Hotmail today. The last outage occurred on Wednesday, April with a duration of approximately 15 hours.
Why won’t my Hotmail load new emails?
Your Hotmail may not be loading new emails due to issues with your internet connection, inbox settings, or spam folder. Whitelisting senders, emptying the deleted items folder, updating your browser, and protecting against malware can help resolve this issue.
