New Xbox Controller Keeps Disconnecting – How to Fix It

Are you tired of your gaming sessions being interrupted by a persistently disconnecting Xbox controller? Look no further! In this article, we will explore effective solutions to fix this frustrating issue and get you back in the game without missing a beat.

Adjust the proximity between the controller and console

If your Xbox controller keeps disconnecting, adjusting the proximity between the controller and console can help resolve the issue.

First, ensure that the controller and console are within a reasonable distance. Make sure there are no physical obstructions between them, such as walls or furniture.

Next, check the battery level of your controller. A low battery can cause connection problems. If the battery is low, replace it or charge it to a full battery.

If the issue persists, try power cycling your console and controller. This can reset the connection and potentially fix any temporary glitches.

To power cycle your console, turn it off and unplug it from the power source for about 10 seconds. Then, plug it back in and turn it on.

For the controller, press and hold the Xbox button for about 10 seconds until it turns off. Then, turn it back on.

If none of these solutions work, there may be an issue with the controller itself. Consider updating the controller firmware or contacting Xbox support for further assistance.

Replace or recharge the batteries

If your new Xbox controller keeps disconnecting, it could be due to low battery power. To fix this issue, you can either replace or recharge the batteries. Here’s how:

1. Replace the batteries:
– Remove the battery cover on the back of the controller.
– Take out the old batteries and replace them with fresh ones.
– Make sure the batteries are properly inserted and the cover is securely closed.

2. Recharge the batteries:
– Connect the controller to your Xbox console using a USB cable.
– Let it charge for a few hours until the battery is full.
– Disconnect the cable and test the controller to see if it stays connected.

Power cycle the console

To fix the issue of your new Xbox controller constantly disconnecting, try power cycling the console. This simple step can often resolve connectivity problems. Here’s how to do it:

1. Make sure your Xbox console is powered on.
2. Locate the power button on your console and press and hold it for about 10 seconds until the console shuts down completely.
3. Unplug the power cord from the back of the console and wait for at least 10 seconds.
4. Plug the power cord back in and wait for the console to power up.
5. Once the console is fully booted, turn on your Xbox wireless controller and see if the disconnection issue persists.

Power cycling your console helps refresh its system and can often resolve temporary glitches. If the problem persists after power cycling, you may need to explore other troubleshooting options or contact Xbox support for further assistance.

Reconnect the controller

If your new Xbox controller keeps disconnecting, there are a few simple fixes you can try. First, make sure the controller is properly connected to your Xbox console. Check the wireless connection and ensure the batteries have a full charge.

If the problem persists, try reconnecting the controller. Press and hold the Xbox button on the controller to turn it off, then press and hold it again to turn it back on.

If that doesn’t work, you may need to update the controller firmware. Connect the controller to your Xbox console using a USB cable, then follow the on-screen instructions to update the firmware.

If you’re still experiencing issues, try resetting the controller. Press and hold the small button on the back of the controller for a few seconds until the Xbox button starts flashing.

If none of these steps solve the problem, it may be a hardware issue and you should contact Microsoft support for further assistance.

Update firmware for the Xbox controller and console

To fix the issue of a new Xbox controller disconnecting, it’s important to update the firmware for both the Xbox controller and console. Here’s how to do it:

1. Connect your Xbox controller to the console using a USB cable.
2. Press the Xbox button on the controller to open the guide.
3. Go to Settings > Devices & connections > Accessories.
4. Select the controller you want to update and choose “Device info”.
5. If an update is available, select “Update now” and follow the on-screen instructions.
6. Once the controller update is complete, go to Settings > System > Console info > Console update and check for any available updates.
7. If an update is found, select “Update now” and let the console update.

Updating the firmware can help resolve connectivity issues and improve performance. Make sure your Xbox controller has a full battery before updating.

Was this article helpful?
YesNo