Fix Keyboard Arrow Keys Not Working in Excel

Having trouble with your keyboard arrow keys not working in Excel? Let’s discuss some solutions.

Cleaning and Hardware Checks

To start troubleshooting the issue of keyboard arrow keys not working in Excel, begin by performing a thorough cleaning of the keyboard. Use a can of compressed air to blow out any debris or dust that may be causing the keys to malfunction. Pay special attention to the arrow keys, as they tend to collect more dirt and grime than other keys.

Next, check the hardware of the keyboard for any physical damage or loose connections. Inspect the arrow keys for any signs of wear and tear, and make sure they are properly seated in their sockets. If there are any visible issues, consider replacing the keyboard or getting it repaired.

Once the keyboard is clean and in good condition, try rebooting your computer to see if that resolves the issue. Sometimes a simple reboot can fix minor glitches that are causing the arrow keys to not work properly.

If rebooting doesn’t work, it’s possible that the issue is being caused by malware or a computer virus. Run a full scan of your system using a reliable antivirus program to rule out any malicious software that may be affecting the keyboard’s functionality.

If the problem persists, check for any software conflicts that may be causing the arrow keys to not work in Excel. Make sure that your keyboard drivers are up to date and compatible with the version of Excel you are using. You can also try resetting the keyboard settings in Excel to see if that resolves the issue.

If all else fails, consider reaching out to technical support or a professional for further assistance in diagnosing and fixing the problem with your keyboard arrow keys not working in Excel.

Driver Management

Point Description
Update Drivers Regularly It is important to regularly update your drivers to ensure compatibility and optimal performance.
Backup Drivers Make sure to backup your drivers before making any changes or updates to avoid any potential issues.
Uninstall Unused Drivers Clean up your system by uninstalling any unused or unnecessary drivers to free up space and improve system performance.

Scroll Lock and Sticky Keys

If your keyboard arrow keys are not working in Excel, it could be due to the Scroll Lock or Sticky Keys feature being enabled. To fix this issue, you can try the following steps:

1. Check Scroll Lock: Press the Scroll Lock key on your keyboard to see if it is enabled. If the Scroll Lock indicator light is on, press it again to turn it off. This may solve the problem with your arrow keys not working.

2. Disable Sticky Keys: Sticky Keys is a feature that allows you to press one key at a time for keyboard shortcuts. To disable Sticky Keys, press the Shift key five times in quick succession. A prompt will appear asking if you want to enable Sticky Keys. Click “No” to disable this feature.

3. Restart Excel: Close Excel and reopen it to see if the issue with the arrow keys persists. Sometimes simply restarting the program can resolve minor keyboard issues.

If the above steps do not fix the problem, you may need to check for any software or driver issues that could be causing the arrow keys to not work properly. It’s also a good idea to make sure your keyboard is clean and free of debris or dust that could be affecting the keys’ functionality.

In some cases, a computer virus or malware can cause keyboard issues. Make sure your antivirus software is up to date and run a full scan of your system to rule out any malicious software causing the problem.

Troubleshooting Tools

  • Inspect the keyboard for any debris or obstructions
  • Use compressed air to clean out any dust or dirt

Restart Your Computer

  • Save your work in Excel and close the program
  • Restart your computer completely

Update Keyboard Drivers

  • Open Device Manager by pressing Win+X and selecting Device Manager
  • Locate the keyboard drivers and right-click to update


How do I unlock the arrow keys on my keyboard?

To unlock the arrow keys on your keyboard, you can press the combination of “Shift” + “F14” on Windows or “fn” + “F12” on Mac.

Why are my arrow keys not working on keyboard?

Your arrow keys may not be working on the keyboard due to outdated or corrupted keyboard drivers in your operating system or hardware issues such as a defective keyboard. Follow this guide to troubleshoot and fix the error.

Where is Scroll Lock key?

The Scroll Lock key is typically found on a computer keyboard, usually located near the pause key.

How do I change my arrow keys back to normal?

To change your arrow keys back to normal, you can typically use key combinations such as Fn + Windows, Fn + Esc, or Fn + Left key.

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