Having trouble with your Nexus 5X battery not charging? Here’s a comprehensive guide to help you fix the issue.
Check the Battery and Charger
If the battery is completely drained, you may need to leave it plugged in for a few minutes before it starts charging. Once the charging process begins, you should see the battery icon on your Nexus 5X screen.
If the battery is not charging, try using a different USB cable or charger to see if the issue lies with the original ones. Sometimes, a faulty cable or charger can prevent the battery from charging properly.
You can also try cleaning the charging port on your Nexus 5X. Use a lint-free cloth or a small brush to remove any dust or debris that may be blocking the connection.
If none of these steps work, it is recommended to contact Google Nexus support or check the warranty status of your device. They can provide further assistance and help you determine if the issue is with the battery itself.
Clean the Charging Port
1. Power off your smartphone. This will prevent any potential damage during the cleaning process.
2. Use a flashlight to visually inspect the charging port for any lint, dust, or debris. If you see any, proceed to the next steps.
3. Take a thin, non-metallic object such as a toothpick or plastic pick. Gently insert it into the charging port and carefully scrape along the sides to remove any accumulated lint or debris. Be cautious not to damage the port or any internal components. Avoid using metal objects as they can potentially cause short circuits.
4. You can also use compressed air to blow into the charging port, helping to dislodge any stubborn particles. Ensure you hold the can upright and use short bursts of air to prevent any moisture from entering the port.
5. After cleaning, inspect the charging port again to ensure it is free from any remaining debris.
6. Once you are satisfied with the cleanliness of the port, you can safely plug in your USB charger and connect it to a power source.
By properly cleaning the charging port, you can resolve issues related to the Nexus 5X not charging.
Boot into Safe Mode or Wipe Cache Partition
If you’re experiencing issues with your Nexus 5X battery not charging, there are a couple of troubleshooting steps you can try before seeking professional assistance. Two common solutions are booting into Safe Mode and wiping the cache partition. Here’s how to do each:
Booting into Safe Mode:
1. Press and hold the power button on your Nexus 5X until the power menu appears.
2. Tap and hold the “Power off” option until the “Reboot to safe mode” prompt appears.
3. Tap “OK” to confirm and your Nexus 5X will restart in Safe Mode.
4. In Safe Mode, only the pre-installed apps will be running, allowing you to determine if a third-party app is causing the battery charging issue.
5. If your Nexus 5X charges normally in Safe Mode, then a third-party app is likely the culprit. Uninstall recently installed apps one by one until the issue is resolved.
Wiping the cache partition:
1. Power off your Nexus 5X completely.
2. Press and hold the volume down button and the power button simultaneously until the bootloader screen appears.
3. Use the volume buttons to navigate to “Recovery mode” and press the power button to select it.
4. When the Android logo with a red exclamation mark appears, press and hold the power button, then press the volume up button once.
5. Use the volume buttons to highlight “Wipe cache partition” and press the power button to select it.
6. Once the cache partition is wiped, “Reboot system now” will be highlighted. Press the power button to restart your Nexus 5X.
Perform a Factory Reset
Performing a factory reset on your Nexus 5X can help resolve battery charging issues. Here’s how you can do it:
1. Turn off your Nexus 5X by pressing and holding the power button.
2. Connect your Nexus 5X to a computer using a USB cable. Make sure the USB hardware is working properly.
3. While the Nexus 5X is connected, press and hold the volume down button and power button simultaneously.
4. Release both buttons when the bootloader screen appears.
5. Use the volume buttons to navigate to “Recovery mode” and press the power button to select it.
6. When an Android robot with a red exclamation mark appears, press and hold the power button, then press the volume up button once.
7. Use the volume buttons to navigate to “Wipe data/factory reset” and press the power button to select it.
8. Confirm the factory reset by selecting “Yes – delete all user data.”
9. Once the reset is complete, select “Reboot system now” to restart your Nexus 5X.
Remember to backup any important data before performing a factory reset, as it will erase all data on your device. If the battery charging issue persists after the reset, it might be a hardware problem. Consider contacting the manufacturer or checking your warranty for further assistance.
Why won’t my Nexus 5X power on?
The Nexus 5X may not power on if there is a problem with the battery or charger. It is recommended to check these components first.