Having trouble with SSL_ERROR_BAD_CERT_DOMAIN in Firefox? This article provides help for fixing this issue.
Verify Website Address Accuracy
1. Check the website address in the address bar to ensure it matches the intended domain. If there is a mismatch, do not proceed and report the issue to the website owner.
2. Clear the browser cache and cookies to remove any outdated or incorrect data that may be causing the error. To do this, go to the History menu in Firefox, select Clear Recent History, and choose the appropriate options.
3. Ensure that the website has a valid public key certificate from a trusted certificate authority. You can do this by clicking on the padlock icon in the address bar and checking the certificate information.
4. If the issue persists, try accessing the website using a different web browser, such as Google Chrome, to see if the error is browser-specific.
By verifying the website address accuracy and following these steps, you can address the SSL_ERROR_BAD_CERT_DOMAIN error in Firefox and ensure a secure connection to the intended website.
Clearing Browser Cache
To fix the SSL_ERROR_BAD_CERT_DOMAIN error in Firefox, you may need to clear your browser cache. This error can occur when the browser’s cache contains outdated or incorrect data related to SSL certificates.
To clear the browser cache in Firefox, follow these steps:
1. Click on the menu button (three horizontal lines) in the top right corner of the browser window.
2. Select “Options” and then click on “Privacy & Security” in the left-hand menu.
3. Scroll down to the “Cookies and Site Data” section and click on “Clear Data.”
4. Check the box next to “Cached Web Content” and then click “Clear.”
After clearing the cache, try reloading the page that was giving you the SSL_ERROR_BAD_CERT_DOMAIN error. This should refresh the SSL certificate information and resolve the issue.
If you continue to experience problems, consider checking for updates to your browser or reaching out to the website’s administrator for further assistance.
Ensuring SSL Certificate Validity
| SSL Certificate Validity |
|---|
| Check the expiration date of the SSL certificate |
| Renew the SSL certificate before it expires |
| Keep track of SSL certificate validity and renewal dates |
| Regularly monitor SSL certificate status and validity |
Correcting SSL Configuration
To fix SSL_ERROR_BAD_CERT_DOMAIN in Firefox, the SSL configuration on the web server needs to be corrected. First, ensure that the correct Transport Layer Security (TLS) version is enabled on the server. Then, check that the public key certificate includes the correct Subject Alternative Name (SAN) for the domain.
Next, clear the cache and cookies in the web browser to make sure that the changes take effect. This can be done by navigating to the browser’s settings and selecting the option to clear browsing data.
If the issue persists, consider checking for any deprecated features in the SSL configuration and update them accordingly. Additionally, ensure that the domain name in the certificate matches the actual domain of the website.
After making these changes, restart the web server to apply the updates. Test the SSL configuration using an online SSL checker tool to verify that the issue has been resolved.
For more detailed instructions, refer to the documentation provided by the web server software or consult with a qualified IT professional.
